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Sustainability SLA Review Report Example

Purpose

The purpose of this Sustainability SLA Review Report is to demonstrate how aligning Service-Level Agreements (SLAs) with sustainability goals can help ensure that your cloud resources are utilized efficiently. By reducing waste and matching resource demand more accurately, you can lower costs and environmental impact while still meeting your business requirements.

Key Considerations

  • Resource Right-Sizing: Continuously monitor resource usage to ensure that the allocated capacity corresponds to actual demand. Scale up or down as demands change.
  • Provisioning Strategy: Use on-demand or spot instances for short-term or variable workloads and reserved instances for predictable, steady-state workloads.
  • Efficiency Metrics: Establish metrics and thresholds (e.g., CPU/memory utilization) to trigger automatic scaling, ensuring fewer idle resources and avoiding overprovisioning.
  • Automation and Orchestration: Implement auto-scaling policies using tools such as AWS Auto Scaling to react in real time to workload fluctuations, thereby optimizing resource usage.
  • Monitoring and Observability: Leverage monitoring solutions (e.g., Amazon CloudWatch) to visualize resource utilization and ensure sustainability objectives are met or exceeded.

Example SLA Clauses

  1. Sustainable Resource Utilization: The system will maintain a 70–80% average CPU utilization for critical workloads, ensuring minimal wastage while maintaining required performance.
  2. Automated Scale-Out/In: SLAs will include triggers for both scale-out and scale-in events driven by predefined metrics such as throughput or latency.
  3. Monthly Optimization Reviews: Schedule monthly reviews of resource usage to identify areas of overprovisioning and make appropriate adjustments in collaboration with the sustainability team.

Outcomes

By aligning SLAs with sustainability goals, you promote a more responsible approach to resource consumption. This results in reduced cloud costs, minimized carbon footprint, and a scalable environment that can respond promptly to business demands.

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