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Planning and Strategy
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Requirements
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- Customer Feedback Report
- Capacity Planning Report
- Stakeholder Input Record Example
- List of Customer Journeys
- Reverse Engineering: Legacy Inventory Management System
- Task Analysis: Customer Support Ticketing System
- Requirements Workshop: Employee Onboarding System
- Mind Mapping Session: Mobile Travel Planning App
- SWOT Analysis: New Food Delivery App
- Storyboarding Session: Mobile Health & Fitness App
- User Story Mapping Session: Online Grocery Shopping Platform
- Focus Group: Requirements Gathering for Fitness Tracking App
- Prototyping Session Example: E-Commerce Website
- Document Analysis Example: Hospital Management System Requirements
- Observation Session: Warehouse Operations
- Survey: E-Learning Platform Requirements
- Workshop Session Example: Requirements Gathering for Mobile Banking App
- Interview Session Example: Requirements Gathering for CRM System
- Event Storming Session: Retail Order Management System
- Generate Requirements from Meeting Transcripts
- Requirements Definition Process Example
- ISO/IEC/IEEE 29148 Systems and Software Requirements Specification (SRS) Example Template
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- Customer Requirement Document (CRD)
- Customer Journey Map
- Internal Stakeholder Requirement Document (ISRD)
- Internal System Use Case Example: CI/CD System
- User Stories & Acceptance Criteria
- Technical Specification Document Example
- BDD Scenarios Example for User Login
- Non-Functional Requirements Example
- Functional Requirements Specification Example
- Use Case Example: User Login
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Communication
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Design
- Functional Specification for Inventory Management Workload
- Technical Specification for Inventory Management System
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- Overview of Design Diagrams
- High-Level System Diagram Standards
- User-Flow Diagram Standards
- System Flow Diagram Standards
- Data-Flow Diagram (DFD) Standards
- Sequence Diagram Standards
- State Diagram Standards
- Flowchart Standards
- Component Diagram Standards
- Network Diagram Standards
- Deployment Diagram Standards
- Entity-Relationship Diagram (ERD) Standards
- Block Diagram Standards
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Operations
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- Creating a Visualization Dashboard Guide
- Business Outcome Metrics Dashboard Guide
- Trace Analysis Dashboard
- Dependency Health Dashboard
- Guidelines for Creating a Telemetry Dashboard
- Guidelines for Creating a User Behavior Dashboard
- Improvement Tracking Dashboard
- Customer Status Page Overview
- Executive Summary Dashboard Overview
- Operations KPI Dashboard Example
- Stakeholder-Specific Dashboard Example
- Business Metrics Dashboard Example
- System Health Dashboard Example
- Guide for Creating a Dependency Map
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- Event Management Policy Example
- Incident Management Policy
- Problem Management Policy
- Example Training Materials for Escalation
- Runbook Example: Incident Management with Escalation Paths
- Escalation Path Document Example
- Incident Report Example: Failed Deployment Investigation
- Incident Playbook Example: Investigating Failed Deployments
- Contingency Plan for Service Disruptions
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Testing
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Development
BDD Scenarios Example for User Login
Feature: User Login
Description: Users should be able to log into the system with their registered email and password. The system should validate user credentials and provide appropriate feedback.
Scenario 1: Successful Login
Given the user is on the login page
And the user has a registered account with a valid email and password
When the user enters a valid email and password
And clicks the “Login” button
Then the user should be redirected to their dashboard
And the user should see a welcome message, “Welcome back, [User’s Name]!”
Scenario 2: Login with Invalid Credentials
Given the user is on the login page
When the user enters an invalid email or incorrect password
And clicks the “Login” button
Then the user should remain on the login page
And the user should see an error message, “Invalid email or password. Please try again.”
Scenario 3: Login Attempt with Unregistered Email
Given the user is on the login page
When the user enters an email that is not registered
And clicks the “Login” button
Then the user should remain on the login page
And the user should see an error message, “The email you entered is not registered.”
Scenario 4: Account Locked After Multiple Failed Attempts
Given the user is on the login page
And the user has failed to log in with incorrect credentials 5 times
When the user attempts to log in again
Then the system should lock the user’s account
And the user should see a message, “Your account has been locked due to multiple failed login attempts. Please reset your password or contact support.”
Scenario 5: Forgotten Password
Given the user is on the login page
When the user clicks the “Forgot Password” link
Then the system should navigate the user to the “Password Reset” page
And the user should be prompted to enter their registered email
And the system should display a message, “Please check your email for instructions to reset your password.”
Scenario 6: Redirect Logged-In User
Given the user is already logged into their account
When the user tries to access the login page
Then the system should redirect the user to their dashboard
And the user should see a message, “You are already logged in.”